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Membership & Volunteer Manager

Company: Green Bay Botanical Garden
Date Posted: January 29, 2018

Green Bay Botanical Garden is looking to hire a full-time Membership & Volunteer Manager as part of the Development team.

Position Summary:

Manage membership constituence of 3,000+ members; actively recruit new members via events, direct mailings and personal contact. Develop positive engaged relationships to ensure member and donor retention. Recruit, retain and recognize volunteers. Actively work to strengthen volunteer programs building positive and lasting relationships.

Membership Job Responsibilities:

  • Design and administer membership programs to include membership recruitment campaigns
  • Work within Altru database to keep current with member activities
  • Guide Part-time Development Assistant during renewal process and data entry
  • Review, develop and implement membership benefits
  • Develop and implement the Corporate Partner Membership program
  • As needed, prepare lapsed member report to review and discuss with staff, board members and membership committee
  • Plan and implement Annual Meeting, Garden Party, With the Experts and members-only events including Private Garden Tour
  • respond to member and volunteer concerns
  • Forecast revenue and analyze membership data
  • Identify and serve members' needs for maximum retention
  • Keep membership and volunteer printed materials current
  • Act as lead staff support for Membership Committee's quarterly meetings. Prepare minutes and reports supporting the committee chair and reporting to Board of Directors
  • Participate with the team to carry out staff duties during special and public events to promote membership and volunteers
  • Provide adhoc reports to senior management on membership and prospects
  • Develop and maintain membership and volunteer budgets
  • Prepare written communication to members
  • Perform other duties as assigned

Volunteer Job Responsibilities:

  • Manage and Implement volunteer recruitment to include: working with community groups to recruit volunteers, including schools, Volunteer Center and senior groups, attend volunteer fairs and work with marketing
  • Screen potential volunteers via 1 on 1 meetings
  • Conduct background checks to screen potential volunteers
  • Create and manage volunteer sign-up and schedule through for recruitment of event volunteers and other areas as needed
  • Plan and implement volunteer activities including Volunteer Appreciatiom Potluck, Weed and Feed meals, and annual Spring Kick-off event
  • Maintain volunteer database in Altru
  • Plan and implement the Volunteer Recognitionprogram and annual benefits, including volunteer recognition and awards nominations
  • Attends training and local network meetings such as BAMVS and WVCA
  • Prepare written communication to volunteers
  • Performa other duties as assigned

Education, Experience & Skills Required:

  • Bachelor's degree preferred
  • Excellant written and verbal communications skills with a sincere desire to serve the public
  • Superior interpersonal and relationship building skills
  • Organizational skills, computer skills, including but not limited to database management, MS Office and general computer knowledge. Knowledge of Altru Database a plus
  • Must be flexible in working hours and environment, as some events are held outdoors, and evening and weekends are required on occasion
  • While position is generally a desk job, there are occasions when standing for up to 4 hours is necessary, and some lifting and hauling of materials up to 20 pounds is required

Application Instructions:

To apply for this position, email cover letter, resume and 3 references to or mail to Green Bay Botanical Garden - Attn: Hiring Manager, 2600 Larsen Road, Green Bay, WI  54303.  

Application Deadline: February 16, 2018